Telecoms Engineer - Avaya IPO

TTR (UK) Ltd
Southend-On-Sea, Essex, England
£27000.00 - £35000.00 per annum
23 Jun 2017
22 Jul 2017
Ed Bailey
Contract Type
Full Time

Role: Field Engineering & Remote Support
Location: Basildon / Rayleigh / Southend-on-Sea
Benefits: Basic c£27,000 - £35,000 + package
Experience: PBX / IP Telephony (Avaya, Mitel, Panasonic, Samsung etc)

Our client is a telecommunications reseller involved in the installation, maintenance and support of voice and data products across the UK. The company has been trading for many years, is expanding and stable, it has an excellent portfolio of products and is a leading specialist in Avaya Solutions.

There is now a requirement for a South Essex (Basildon / Rayleigh / Southend-on-Sea) based Engineer to join their team. It is essential for this role that you have experience on the Avaya IP Office range of business phone systems (or similar PBX's / IP Telephony e.g Mitel, Panasonic, Samsung etc). You will have a good understanding of business phone systems, with experience of installation, upgrades and maintenance. The role will be a mixture of Field and Office based remote support. You must have a clean driving license. You must possess excellent communication skills and have a desire to provide excellent customer service at all times also with the ability to identify client needs whilst you are out on site. You will need to be practical, hardworking and dedicated to join a converged voice & data team. You must have the ability to think for yourself, learn new technologies and enjoy being part of a team with a customer service focused goal.

Experience and skills required:

*Up to 2 years' experience installing / maintaining PBX's / business phone systems
*Highly organized, timely, attention to detail, driven, integrity and excellent customer service skills
*Be able to plan, implement, support and troubleshoot Telecoms Solutions
*Have a good understanding of telecommunication and IT experience and knowledge