B&Q Customer Service Home Delivery Driver

Recruiter
Wincanton Logistics
Location
Tunbridge Wells
Salary
Competitive
Posted
30 Jul 2017
Expires
17 Aug 2017
About Us Wincanton is a leading third party logistics (3PL) and supply chain solutions provider in the UK and Ireland. As the largest British logistics company we work in industry sectors as diverse as milk, defence, energy, retail, consumer goods and construction, supporting every stage of development and adding value through our supply chain expertise and innovative approach to logistics challenges. With over 17,000 colleagues across more than 200 sites and a 3,400 strong fleet of vehicles, we put our customers at the heart of everything we do and our mission is “to make our customers business’s better, every day.” Our people are at the core of our business and what makes Wincanton great. That’s why we provide significant opportunities for career progress, as well as training enrichment and multi-skilling, in a dynamic working environment. Role Overview Wincanton are looking for experienced drivers to join the B&Q team based in Tunbridge Wells. You will be working a 48 hour working week Tuesday – Saturday. Working as a two man crew we are looking for people who have the passion to deliver excellent Customer Service. We specialise in delivering home improvement products on behalf of the UK’s largest DIY retailer to private households. This role is key to the success of our business and you will represent the face of B&Q to the customer on a daily basis. You will be responsible for delivering exceptional levels of customer service and ensure the customer receives their deliveries in excellent condition, on time - every time. Key Responsibilities: Provide a professional driving service and meet and exceed expectations of our customers Accurate and efficient completion of the delivery of stock to customers and Wincanton’s expectations. Ensure correct and accurate completion of documentation in line with customer, legislative and company policies and procedures. Responsible for the Health and Safety of themselves and others, adhering to safe working practices and the Health & Safety at Work Act, including accident, incident and damage reporting. Ensuring compliance with Transport driving regulations and working time regulations. Attending any relevant training as required to ensure you remain fully equipped to perform your role effectively and to assist in the development of continuous improvement. Experience & Qualifications You must hold a valid Cat C driving licence with no more than six penalty points. You must hold an up to date Drivers Certificate of Professional Competence (DQC) You must hold a Digi card. Be smartly presented at all times and have excellent customer service skills and be detail focused. Previous retail and commercial driving experience is desirable. Multi drop experience is desirable Be flexible in relation to shifts and duties Provide a time critical delivery service in line with targets agreed with customer and Wincanton. Due to the nature of the work heavy lifting is required. It is therefore imperative that the successful applicant be physically fit. We really value our people and offer a friendly working environment, a focus on developing your skills and a competitive salary. Benefits include B&Q 20% discount card ( once completing satisfactory probationary ), Uniform, Company phone access for business phone calls, EAP Programme, Development opportunities, Delivering excellence training/Customer Service training, Refer a driver scheme, Recognition scheme, Access to a company pension scheme with employer contributions and other optional schemes you may wish to join. These are just some of the reasons which make Wincanton a great place to work If you feel that you have what it takes to support Wincanton in delivering the best service, we would love to hear from you. This job was originally posted as www.totaljobs.com/job/75290429