Client Engineer CISCO UCS UCCX - London or Berks or Dorset

Recruiter
Quadratek People Limited
Location
Croydon
Salary
From £50,000 to £65,000 per annum Excellent salary + 10% bonus + car a
Posted
09 Aug 2017
Expires
16 Aug 2017
Sector
Engineering
Locations for this role can be: Reading , Croydon , Bournemouth Role Definition A Pre-Sales Consultant is responsible for providing pre-sales technical support, design and consultancy for external customer Information Technology solutions to be delivered, hosted, managed and supported by our client. This role has specific responsibility for the portfolio of Unified Communications services, as such will be required to provide pre-sales technical support to the Sales Consultants for opportunities with a Telephony requirement. The Unified Communications Pre-Sales Consultant must be able to understand customer’s existing and desired voice and network environments in order to develop a strategy for on premise and cloud/hybrid based solutions. The role will require excellent knowledge of hosted and on premise telephony systems, Cisco and/or Microsoft UC applications, Networking and Security technologies. An understanding of Contact Centre, Gamma Horizon/Broadsoft platforms, Servers, Virtualisation, and Active Directory is also of benefit. The role will require the design of comprehensive on-premise, hybrid and datacentre based solutions for corporate customers. The key focus will be in the following areas (shown in order of priority): • Business voice systems, Hosted Telephony, Unified Communications, VoIP and SIP • Cisco Communications Manager, Gateways and SIP • Contact Centre – Enghouse (Zeacom), Cisco UCCX • Microsoft – Skype for Business, Exchange and Active Directory • Cisco & Meraki Networking – LAN, WAN, Wireless and Mobility • Microsoft/Cisco Integrations (Enterprise Voice, Video, Messaging) The jobholder will be expected to maintain awareness of the technology trends in this arena. The role will be based at the Riseley Head-Office in Berkshire. Travel throughout the UK will be required to perform this function. The Unified Communication Pre-Sales Consultant will develop and deliver high quality technical solutions based on standard product offerings in the form of; · Direct engagement with corporate customers · Requirements capture · Production of High Level Design documentation · Indicative Cost/Pricing documentation · Solution Design Proposals The Unified Communications Pre-Sales Consultant is responsible for the technical components of the sales process and should also have a good understanding of the commercial impact on our client and the customer, focussing on providing the best value for the customer whilst maximising the revenue opportunity for our client Acting as a key conduit between the Sales organisation and the Operational organisation, balancing the requirements of each with the solutions proposed with responsibility for ensuring all proposals and design documents are approved in the Bid Review Process. In addition to a specific focus on Unified Communications, this role requires a good understanding of our entire portfolio of services coupled with the ability to translate requirements into solutions that can be managed by the operational teams. Though not exhaustive a successful candidate should have experience and knowledge in as many of the following technology areas as possible, with a broad industry knowledge: · Hosted and On-premise Unified Communications systems Cisco Call Manager Micosoft Skype for Business Enghouse application software including Contact Centre Gamma Horizon/Broadsoft platforms · LAN/WAN Networking and Security with an emphasis on Telephony including QoS · Enterprise applications (Collaboration, messaging, web services, etc.) · Cloud, Virtualisation and Compute · Cisco Unified Computing System (UCS) · Familiarity with creating and managing complex BOMs, (e.g. using Cisco Commerce Workspace) · Monitoring, application and performance tools · ITIL v3 foundation or Equivalent knowledge in service management · Existing Vendor accreditations an advantage, especially Cisco and Microsoft This job was originally posted as www.cwjobs.co.uk/job/75464646

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